Managed IT Services
Application Development
IT Consulting Services
Network Services
IT Procurement Services
Collaboration & Communications
Managed IT Services
Offload the burden of managing complicated and time-consuming technology maintenance. We'll bring in our team of experts to facilitate routine monitoring and optimization of your tech stack so you can focus on big-picture business objectives.
Take Control of Your IT Environment
Managing a complex ecosystem of legacy software and a disjointed tech stack can keep your teams under water and overwhelmed. Luckily, a managed IT service provider like IT Weapons, based in Canada, alleviates the pressure on your IT teams and keeps your operations flowing smoothly. Whether you're operating in the cloud, on-premises, or in a hybrid environment, we'll create a custom approach to strengthening your IT, streamlining your infrastructure, and consolidating reporting for actionable insights.
Lean on Our Technical Experts When You Need Them Most
Keep your technology stable, secure, and available with our wide range of tech services, designed to ease internal operations and customer support. We ensure our response times meet or exceed aggressive service-level agreements (SLAs). All alert and support requests are tracked in our enterprise-class ticketing system.Our tech support services include ongoing maintenance, regular patching, and updates for all your critical systems. Our award-winning Service Desk and Network Operations Centre, 24/7 emergency response services, and on-site professional services field your requests and facilitate swift solutions. We maintain an expert-staffed Advanced Technical Services team to handle escalated problem management, critical incidents, trend analysis, and more.
Gain Comprehensive Reporting & Business Intelligence with Insight Hub
Insight Hub gives you access to real-time data about your IT environment—centralized, intelligent, and always accessible. As part of our managed services, Insight Hub delivers actionable insights into system performance, security risks, and infrastructure health. Powered by cloud-based analytics, the Hub ensures you're not just reacting, but proactively managing and optimizing. Make smarter decisions faster with easy-to-understand metrics and full visibility into your business performance.
Service Desk & Technical Support
Keep your technology stable and secure with proactive incident management and escalation, tier 3 and 4 network support, automated network monitoring, and 24/7/365 support.
System Monitoring, Maintenance & Infrastructure Support
Conduct regular updates, patch management, and system tuning to prevent downtime, extend equipment, and maximize cloud infrastructure.
Public, Private & Hybrid Cloud Services
Get support managing servers, storage systems, or application infrastructures of any size. We'll streamline the complexity of your public, private, or hybrid cloud solutions.
Business Continuity, Backup & Data Protection Services
Safeguard your critical data with automated backups, data protection, and disaster recovery planning.
Connectivity & Network Management
Gain expert-driven network management to meet the growing demands of VOIP, including intelligent traffic routing, bandwidth usage analysis, and real-time reporting on network health.
Security Services
Protect your IT environment with routine threat monitoring and detection, security audits and assessments, and compliance and risk management.
Safeguard Your Systems with Airtight Security Standards
Get peace of mind with a technology partner that makes you feel safe. We offer a full spectrum of ITIL-certified support and full-service IT management solutions to protect your systems and support your operations. With SOC 2 Type II compliance and 100% Canadian data residency, our managed IT services can meet the strictest demands for security and regulatory compliance.
"It’s an ever-evolving environment, [we] can’t keep pace with [the latest technology trends], with any one individual, you need a team, with access to the latest and greatest, who can keep up with training and are willing to invest in their people. We don’t want to be experts in everything. We’re pretty good at buying and selling lumbar. Now, virtually 80-85% of our IT requirements are in IT Weapons’ hands."
"Technology helps us to work more efficiently, and this allows us to reallocate our resources to the programs that help the animals in our communities. Since moving over to IT Weapons’ cloud and deploying our Citrix VDI solution, it’s really changed the way we access and share data across our organization. I view IT Weapons as a valued partner, someone we’re invested in for the long term."
"[Our partnership] started as a small engagement, looking at a wireless solution. Next thing you know, it turned into a disaster recovery solution. Today, [IT Weapons] has redesigned our entire backend infrastructure, full disaster recovery on site/off site, and enabled us to run 24/7."
"Moving everything from all of the servers, infrastructure, networking, connectivity, etc. was moved to IT Weapons. There are so many folks who have been working hard to make this transition happen. I like the expertise, I like the professionalism, and I like the passion and determination.”
"Somehow, IT Weapons remained highly responsive and allowed me to scale our remote operations very quickly, and greatly contributed to my agility. My org has rocked this move. Thanks, guys!"
"I have found IT Weapons to be diligent, courteous, and provide the attention to detail that we need. They have been enthusiastic in learning and understanding our technology needs."
Analysis
Design
Execution
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Partner with a Full-Service Managed IT Services Provider to Accelerate Your Business
How Cyber Criminals Think
Managed IT Services
Managed Security Starter Kit
